Privacy Policy
Last updated: 11 September 2025
This Privacy Policy explains how QuietBlade Biometrics ("QuietBlade", "we", "us") collects, uses, and safeguards information, including personal data and biometric templates, when you interact with our websites, products, and services.
What we collect
- Account and contact data: Name, email, phone, organization, and role when you contact us.
- Usage data: Logs, device information, IP, and diagnostics for security and performance.
- Biometric data: Where our customers lawfully enable biometric services, we process templates derived from signals (e.g., face, voice, fingerprint). We do not retain raw images beyond processing unless explicitly agreed and consented.
- Cookies: See Cookies Policy for details.
How we use data
- Provide and improve services, including security, analytics, and support
- Fulfill contracts and respond to inquiries
- Comply with legal obligations and enforce terms
Legal bases
Where GDPR applies, we rely on legitimate interests, contract performance, legal obligation, and consent (for biometric processing where required). Customers are responsible for determining appropriate lawful bases in their implementations.
Retention
We retain data only as long as necessary for stated purposes and to meet legal requirements. Biometric templates and related metadata follow customer-defined retention policies with documented deletion.
Sharing
We may share data with vetted service providers under appropriate agreements, with affiliates for operations, or as required by law. We do not sell personal data.
International transfers
Where data moves internationally, we use safeguards such as Standard Contractual Clauses and Transfer Impact Assessments, or rely on adequacy decisions as applicable.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, or port your data, and to withdraw consent. We may need to verify your identity before responding.
Complaints
You can contact us directly, and you may have the right to complain to your local supervisory authority.
Changes to this policy
We may update this Policy from time to time. Material changes will be communicated through our website or directly to customers.
Contact
QuietBlade Biometrics
Level 10, 20 Bond Street, Sydney NSW
2000, Australia
Phone: +61 2 7908 4360
Email:
[email protected]
Key questions
Do you use data for advertising?
No. We do not sell personal data or use biometric data for advertising.
Can I withdraw consent?
Yes. Withdrawal is recorded in the consent vault and enforced by policy, subject to legal or contractual constraints.
Are sub-processors used?
We use carefully selected providers for infrastructure and operations under data protection agreements and security audits.